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FAQs

Do you have a sizing chart? ​

Tops, Dresses & Outerwear

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  • Measurements reflect body measurements, not garment dimensions.

  • Fit may vary by brand, fabric, and silhouette.

  • For items with stretch, customers may size down for a closer fit.

  • For structured or woven pieces, staying true to size is recommended.

 

I have a question about a product, who can I contact?

You can contact us at the following email addresses:

sales@213carolina.com

info@213carolina.com

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How much is shipping?

Currently, we offer Flat Rate Shipping at $7.95 per order.

 

Do you have any promotional codes?

Yes, promotional codes are available to all VIP clients and customers who join our mailing list or subscribe to our site.

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How often do you receive new arrivals?

To eliminate product waste and overstock inventory, our schedule for New Arrivals has been updated to monthly shipments.

 

Do you offer restocks?

You may contact us via text at 704-565-3146 for all Style Inquiries.

Additionally, once a style is Sold Out, we may stock a similar product.

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Why can't I return, or exchange my purchase?

We value integrity and stand by our products.

213 Carolina does not resale previously worn items or product that has been stretched or damaged due to customer's selection of incorrect size.

Accepted returns and exchanges based on incorrect sizing result in product waste, overstock inventory due to damage (stretched fabric, holes, loose threads, etc.), and must be marked as Final Sale at extremely reduced prices.

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Why can't I receive a refund?

We value integrity and stand by our products.

All sales are final.

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